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Monday, 12 March 2012

ISO 9001 Certification

Green shoots of economic recovery seem a long way off as companies try to cut costs and improve efficiency.  Increases in fuel and other costs are making this even tougher.  The proposed increases in postal charges along with the ever escalating insurance costs mean that company directors and owners need to squeeze every last drop of efficiency savings.

ISO9001 has always been a simple method to increase effectiveness and efficiency by cutting out or reducing costs of errors and failure.   ISO9001 has at its centre the need to turn "Customer Requirements" into "Customer Satisfaction" while making improvements to achieve the goal of continual improvement.

The costs of setting up the quality system to meet the requirements of ISO9001 are usually recovered quickly and the bonus is the exposure to potential customers requiring 9001 as a tender requirement, through the Dti register of quality competent organisations.

The business review, which is part of the initial setting up process, will often throw up opportunities for improvement and cost savings when carried out by a skilled consultant.

Companies that have so far survived the downturn need the advantage that a certification to an International  Standard  can bring:
  • Entry qualification to some tenders
  • Recognised  worldwide;
  • Reduction in errors;
  • Improved staff morale through relevant training;
  • Reductions in waste (get it right first time);
  • Measurable levels of customer satisfaction;
The process required to achieve certification to ISO9001 is often not complicated because companies still in business after the worst economic downturn since the 1930's must be doing a lot of things right.  Imagine what the benefits of an ISO9001 certification can bring.

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