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Monday, 13 August 2012

The Internet and Data

Recent failures in data centres for major institutions have  been a headache with the NatWest/RBS online failure which prevented financial transaction for several days.  This was followed by O2 with an unsuccessful failover preventing many from using their phones for calls and data.

Have we become so reliant on the internet that a day, or more, causes major disruption? 

Sadly the internet now plays such a big part in our daily lives that even a short disruption causes much pain.

We were unaffected by the NatWest/RBS outage , except for two of our clients, who were unable to settle their invoices on time, however the O2 outage did mean that I had no access to our email as I was away from my office.  Of course I also had no voice calls either.  I must admit that it felt like having an important part of my body being cut off.  We have all become so used to instant communication that this sort of disconnection is alarming.

I hope that the organisations like ours were able to operate their business continuity plans and found them to be stable and efficient.

Following these incidents we have received far more enquiries for ISO27001 (Information Security Management Standard). This signifies that there were a lot of organisations that were unprepared.
Business continuity should be incorporated into all businesses.

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