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Monday, 23 March 2015

Light at the end of the tunnel for ISO 9001:2015

We have now been notified (at long last) that following detailed discussions with the two country organisations which did not ratify the  final committee draft, the revised standard should be published in September.  The FDIS (Final draft for public discussion) will be issued within the next week or so.

This will mark the penultimate stage before formal publication of BS EN ISO 9001:2015.

On this basis we have planned our annual internal audit training course which will be held at the Mark Tey  Hotel in Colchester, Essex.

Course Content  (updated to include revised standards and annex SL)


  • ISO 9001: 2015, ISO 14001:2015, OHSAS 18001, ISO27001:2013, ISO20000-1, ISO22000, Aerospace AS9100 and other Standards
  • Management System documentation
  • ISO19011:2011 - Auditing Standard
  • The audit cycle and schedules
  • Preparation and planning of an audit
  • Conducting an audit
  • Auditing top management
  • Reporting non-conformities
  • Qualification & training of auditors
  • Non verbal communication
  • Live audit practice
  • Tests of competence of delegates

Candidates who can demonstrate an adequate level of competence in internal auditing will be awarded a certificate.

The course is not an IRCA registered  course but certificates are accepted by all the Certification Bodies as evidence of competence in training of Internal auditors.


Course dates: 22nd - 23rd October 2015
Cost: £365.00 + VAT per delegate

You can book a place on this course through our web-site www.quality-matters.com

Monday, 9 March 2015

Tax rebate

Boy, am I lucky?  HMRC have just emailed me to say that after calculating my annual fiscal activities I am due a tax refund of £364.02.  All I have to do is send them my credit card details including the 3 digit number on the back and they will credit the amount direct onto my credit card.  I can’t thank the tax man enough.  Sadly it is a scam, one of many, which are circulating at the moment.

Common sense should alert anyone receiving this type of email that it is not genuine by answering the following questions:

  • Is the link they use in the email a .gov  URL?      
    No It's not.


  • Why would HMRC need a credit card to rebate my tax? 
    They wouldn't


  • HMRC takes the tax money, via payroll, direct from my salary so why do they not address me by name? 
    The scammers do not know my name.


  • I also received a notice of coding for the upcoming tax year by post and this does not show that I have overpaid my tax; is this correct? 
    Yes it is as they show my name and my address as well as the tax reference and my employer.


  • As I pay tax on PAYE is it realistic that I have been overcharged tax?
    Unlikely.


  • HMRC usually contact me by post using my name so why have they decided to use insecure  e-mail? 
    HMRC would not use email to contact me.

Once the answers have been taken it is clear that the email is not genuine and should be deleted.

Quite a number of people have been taken in by this scam and lost money as a result.

Perhaps I am becoming cynical but I tend to question anything that is out of the ordinary.  Of course there have been the odd occasion when I have been caught out but vigilance is paying dividends.

Common sense 1   
Scammers 0

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