Yellow font on Black background Black font on White background Black font on Cream background
Call us today 01621 857841 or Email us
Quality Matters Logo

"Quality Matters in your Business"

Monday, 25 April 2016

Microsoft and data gathering

Some time ago we advised our readers that the Microsoft diagnostic tracking element was running and how you could disable it. It stated:

"Examples of data we collect include your name, email address, preferences and interests; browsing, search and file history; phone call and SMS data; device configuration and sensor data; and application usage."

Quite a lot of users concerned about privacy disabled this element in the registry.  We all thought it had disappeared in recent Windows 10 builds – but it hadn’t. Microsoft had simply renamed it and turned it on by default.  Now it is called “Connected User Experiences and Telemetry Service”

Once again, it needs to be disabled manually.

  1. Right click the windows button and type run enter
  2. Type services.msc 
  3. Scroll down to Connected User Experiences and Telemetry Service 
  4. Right click and Select Properties 
  5. Select Disable

If Microsoft are going to make updates available and each time re-enable this data slurping device we all need to be vigilant.

Monday, 11 April 2016

Bank Holiday Monday

This year I had arranged a Client visit some hundred miles distant on the Tuesday after Easter and to make sure I was able to get there on time I stayed overnight at a local hotel nearby.

The following morning, I arrived at the appointed time at my Client and was met by one of the managers who told me that she was not sure if the Quality Manager was going to attend.  Although this is a rare occurrence it is nevertheless irritating.   She telephoned the QM who said that he had just returned from holiday was busy looking at his emails from home and thought our meeting had been cancelled, but he may have forgotten to tell me.

The visit was in preparation for both an internal and an external audit so it was pretty important.
The Manager and I were embarrassed that both she and I had been let down and that this opportunity to be fully prepared for the two audits had been wasted.

Naturally the Client would be billed for the abortive day and the Manager was in full agreement, and full of apologies.  I did say that it was not her fault that this had happened.

I received an email from the Quality Manager saying that he thought the meeting was unnecessary and that he could cover the topics by telephone.  Unfortunately, I would not be available to discuss all the relevant matters on the telephone before the April audit as I was fully booked; he would have to accept that there may be non-conformities declared at the audit which may be difficult to correct before the external audit a few weeks later and this may have an adverse impact on the Company certifications.

Inevitably there are occasions where a meeting has to be cancelled or postponed; this is usually some form of emergency and in those circumstances it is unavoidable, but not in this instance.

I understand that the matter has been escalated within the Company and I will wait for an outcome.

Quality Matters

P.O.Box 5479
Maldon
Essex
CM9 8GG
England

T: 01621 857841
F: 01621 856016
M: 07702 193788

© 2015 Quality Matters Ltd. All rights reserved. Responsive Design