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"Quality Matters in your Business"

Tuesday, 27 April 2010

Internal Quality/Environmental Auditing

All of the management standards require regular internal audits be carried out by properly authorised and trained auditors.  There are many courses available and with varying costs.

Our own certificated auditing course is run twice each year and represents excellent training in the subject and cost effective.  Each delegate will be able to carry out internal audits in his or her own organisation following a successful participation in the course.
Our next course is due to be held in Colchester, Essex on 13th and 14th May 2010 and covers:

  • ISO 9001: 2008 and ISO 14001:2004
  • Management System documentation
  • ISO 19011:2002 - Auditing Standard
  • The audit cycle and schedules
  • Preparation and planning of an audit
  • Conducting an audit
  • Auditing top management
  • Reporting non-conformities
  • Qualification & training of auditors
  • Non verbal communication
  • Live audit practice
  • Tests of competence of delegates

Cost of the course is only £305.00 plus VAT

See our web-site for further details and a booking form

Tuesday, 13 April 2010

Business comes out of Recession

Readers of this blog will know that I started to learn to fly gliders last year and all went well until the foul weather hit.  Some of my colleagues at the Gliding Club said that I was a fair weather member, and I can't argue with that.  I fail to see what enjoyment can be had from being cold wet and covered in mud.

As I am writing this the sun is shining and the temperature is warmer than of late, my mind turns to the sheer joy of gliding.  All I need is the time to enjoy it.  I used to allow a day a week to get to the club but increasingly the emergence from recession has created far more work than I anticipated.

I am reluctant to turn work away so my diary is filling rapidly. 

More and more contracts are placing Quality Management at the heart of any requirements and any bidder not holding a certification to ISO9001 is simply not getting through to the final stages. Often I am contacted by organisations wanting to put a quality management system into place and stating that they must have it  in three weeks, three months or some other impossibly short time scale.

It normally takes 6-8 months to get a system into place and have it ready to assess.  After all any assessment body will want to see that a company is working to the system  and not just planning to work to it.

If it was just a matter of producing a quality manual and saying that it will be implemented, the ISO9001 standard would be valueless.  Fortunately the organisations wanting a good quality system also want the advantages that this brings in terms of efficiency and best practice.

Quality Matters

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T: 01621 857841
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M: 07702 193788

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