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Monday, 25 November 2013

Christmas break

Christmas is fast approaching and we thought it would be a good idea to let our blog readers know, in advance, our opening details over the Christmas period.

It is interesting to note that our first Christmas card catalogue was received in the office in mid-July!! but as you can imagine it went straight into the bin; far too early.

We will close on Monday 23 December 2013 and re-open on Thursday 2 January 2014.

Email will continue to be monitored during the break but response times may be a little slow, depending mostly on the amount of alcohol being consumed.   We do know that most of our clients close for the end of the year break anyway.

This year has seen ISO 27001:2013 being issued and all those organisations will be aware of the amount of work required to bring their systems up to date.  There is a transitional period of 12 months from publication (25 September 2013) for clients to upgrade to the revised standard, as ever we will be on hand to offer advice to lessen the burden.

Next year will see further stages of ISO 14001 and ISO 9001 being made, although the new standards are planned for final publication in 2015.

Our 2013 audit course will take place on 28 + 29 November 2013 and it is almost full.  These courses have proved to be very popular and very cost effective.  To date we have trained nearly 5000 management system auditors and organisations that have trained auditors often send more on our courses.

The 2014 dates have yet to be announced but details will appear on our web-site

Monday, 11 November 2013

October 2013 storms

The much forecast storm did hit the south of England and although not as ferocious as the 1987 storm it still did a great deal of damage.

I went into the office on the Monday and mentioned to our receptionist that the storm had taken my dustbin lid and thrown it down to the bottom of my garden.  My receptionist listen to me and then said that the wind had taken off most of her roof and it was lucky that she had moved her car the night before as most of the roof rubble landed where he car would normally have been parked.  One of my colleagues had no electricity for two days so I think I got away with it very lightly!

The only detrimental effect was that the power had gone off in the office for a period of time and then came back on; our UPS (uninterruptable power supply) protected the server and data but our Xerox Phaser printer went through a full restart; it uses solid ink blocks and in the event of a power outage runs through a cleaning cycle which dumps all the ink in the system into a waste tray.  These ink blocks are not cheap, but a clogged up printer would be a real problem.

I have spoken to a number of my clients who had differing experience of the storm; from “What Storm? ” in the north of the country to “quite extensive damage” in the west country.  No one had been injured and that is in part due to the Met Office giving accurate and timely warning about the storm. 

Sadly that was not the case in 1987, when poor Michael Fish played down the impending weather pattern. I remember seeing a fishing boat that had been picked up and dumped into the local tennis court and all the trees that had been uprooted,  A sorry state.

Clients that have a business continuity plan in place were prepared this time and were able to pick themselves up and continue to work. A lesson well learned.

Quality Matters

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