Yellow font on Black background Black font on White background Black font on Cream background
Call us today 01621 857841 or Email us
Quality Matters Logo

"Quality Matters in your Business"

Monday, 20 April 2015

Auditor Training

I am sure that everyone now knows about the problems concerning the revisions to both ISO9001 and ISO 14001;  these two standards are due to be upgraded to the new Annex SL format when they are reissued to the 2015 versions.  There were some significant problems as two of the ISO signatories failed to ratify the FDIS Version.  This meant that there was furious reworking going on in the background.

The reason I mention this is because we have been getting emails asking when we are running our next Internal Auditor Training Course.  We have been waiting for some indication of the likely release dates for the two standards but now accept that we should put a date in the diary for our next course. This will now be 22 & 23 October 2015 and the course is to be held in Colchester in Essex.  The price for each delegate will be £365.00 + VAT.

The course is currently being rewritten to address the two new standards and we will use the very latest information to achieve this. 

Course Content (updated to include revised standards and annex SL)


  • ISO 9001: 2015, ISO 14001:2015, OHSAS 18001, ISO27001:2013 and other Standards
  • Management System documentation
  • ISO19011:2011 - Auditing Standard
  • The audit cycle and schedules
  • Preparation and planning of an audit
  • Conducting an audit
  • Auditing top management
  • Reporting non-conformities
  • Qualification & training of auditors
  • Non verbal communication
  • Live audit practice
  • Tests of competence of delegates

We can accept bookings now through our web-site or email

Tuesday, 7 April 2015

Accredited Certification Bodies v non Accredited Organisations

I recently received a letter from a company offering ISO9001, ISO14001 and ISO27001 certification for a fixed fee based on my turnover and guaranteed to take a matter of weeks.  Further it guaranteed a no pass no fee arrangement.

The company claimed to be accredited by an organisation called IAB and displayed their logo.
In the UK the sole accreditation organisation is UKAS (United Kingdom Accreditation Service); no other organisation may accredit a certification body. 

These Certification Bodies are allowed to display the UKAS accreditation logo, a distinctive crown and tick logo and is displayed alongside the certification body logo.  If in doubt look at the UKAS web-site -

Sadly a number of non-accredited companies use a logo which contains a tick. This is not illegal but may give the impression that they are accredited. This can confuse anyone not aware of the difference.

Each country has its own accreditation service – in Germany for instance has Dakks while USA has ANSI-ASQ.  Look at the international register of accreditation organisations by country (IAF)

You have done all the hard work and your management system is ready for External Certification. It should be straightforward and after one or more days of intensive investigation, the Assessor finally declares your management system compliant to the appropriate standard. The main question is one of recognition. 

If the certificate is issued by a UKAS accredited Certification Body then it is accepted worldwide, if not then it probably is only recognised by the company that issued it.  You may have wasted your money.   You may find this out when sending a copy of your certificate of ISO9001 or ISO4001 to a prospective customer only to have it rejected.

Reputable consultants recommend only UKAS accredited Certification Bodies.

Quality Matters

P.O.Box 5479

T: 01621 857841
F: 01621 856016
M: 07702 193788

© 2015 Quality Matters Ltd. All rights reserved. Responsive Design