Yellow font on Black background Black font on White background Black font on Cream background
Call us today 01621 857841 or Email us
Quality Matters Logo

"Quality Matters in your Business"

Monday, 23 November 2015

Revised Aerospace and Defence Standards

The IAQG have announced that the revised AS 9100 series of standards, which use ISI 9001 as the core requirements are going to be published in 2016. There will be a transition period until 15 September 2018.  Any organisation not transitioning to the revised standards by that time will automatically be deregistered.

The revised standards use the Hi Level Annex SL format produced for all new ISO standards and comprise ten clauses.

  1. Scope
  2. Normative references
  3. Terms and definitions
  4. Context of the organisation
  5. Leadership
  6. Planning
  7. Support
  8. Operation
  9. Performance evaluation
  10. Improvement

Some of the requirements deemed unnecessary in ISO 9001 have been reinstated in AS 9100 These include:

  • management representative is required
  • documented information with items to be identified (Quality Manual)

In addition, a number of requirements have been added:

  • Protection from counterfeit products, 
  • Product safety (awareness and compliance)
  • Computer back up secured
  • Project management
  • Measures of on-quality and on-time delivery
  • Stakeholders
  • Transfer of work
  • Reviews of requirements related to products and services coordinated with applicable functions
  • Actions to be taken when not meeting customer requirements
  • Handling obsolescence
  • Changes
  • Controls of external providers and sub-tier providers
  • Additional evaluation of data and test reports
  • Controls of production equipment
  • Tools and software programmes
  • Validation of special processes
  • production process variations
  • problems detected after delivery
  • procedure to define NC process and responsibilities
  • review of on-time delivery performance
  • actions based on risk assessments, and human factors.

These additional requirements are necessary for control and traceability required in the aerospace industry, which would not be met with the basic ISO9001 standard.

Monday, 9 November 2015


Cybercrime, where sensitive details are stolen from web sites and providers is causing a great deal of concern.  The loss of this data can cause immediate loss of confidentiality and in some cases loss of funds from bank and credit card accounts. 

The other form of cybercrime is called “vishing” and this is where a criminal uses the information stolen to make contact, usually by phone or email, to encourage you to give further information about your passwords and in some cases get you to transfer money from your own account to a supposedly “safe” account.  In reality the money has gone.  Sadly as this transfer was “authorised”  the bank will not recover it for you.

The main targets for these crimes tend to be the elderly or vulnerable.  The criminals are most convincing, even going to the trouble of explaining that there are a lot of nasty people out there who just want to steal your money; and just to convince you that they are genuine tell you to hang up the phone and then call the bank/credit card company using the information on your card or bank statement.  In reality the phone line never cleared and the criminal is still on the line and will answer with the name of the bank or credit card company.  They will then confirm that the call you received was genuine and you must take action immediately to safeguard your money.    Another successful crime committed.

I the event you are called by someone you don’t know then take extra care that you do not give information to the caller.

No bank or credit card company will ever ask for the complete password.   

No bank or credit card company will ever ask you to transfer money to another account.

If you need to contact your bank or credit card company always use a different phone, or if you have only one phone leave it for several minutes for the line to clear and then check that you have a dial tone before dialling.

If you have elderly or vulnerable relatives or friends tell them to trust no one until they are sure who they are.  If in doubt do nothing and get the help of a relative, friend or neighbour.

Quality Matters

P.O.Box 5479

T: 01621 857841
F: 01621 856016
M: 07702 193788

© 2015 Quality Matters Ltd. All rights reserved. Responsive Design