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Tuesday, 17 October 2017

Guidelines for Auditing Management Systems Standard ISO 19011

Yet another Standard is being revised; it is beginning to look like buses: You wait for ages then several come along.

This time it is the Auditing Standard or more precisely the Guidelines for Auditing Management Systems.  It should be noted that this is not a Requirements Standard but a set of Guidelines. 

Nevertheless, this Standard has been adopted as the norm for auditors.

The reason why this one is being reviewed and updated is that as a 2011 Standard it has not kept up with the changes to main management standards and the wealth of new management standards which follow the Annex SL format.

The proposed 19011:2018 still has 4 main elements:

  • Principles of audits, but with the addition of a new element- Risks and opportunities
  • Managing the audit programme
  • Conducting audits
  • Evaluation of competence.

There are some structural changes and reordering of some clauses to clarify auditing routines in the way that it is done in real life.

A new clause has been added to audit virtual items and elements of ICT as well as allowing professional judgement for auditors when an element is not fully verifiable.

Naturally some of the terminology has been updated to meet the vocabulary in the new standards:
Documented information replaces the term documents and records;

External providers replaces the term suppliers.

The next review will take place in Mexico in November 2017 with an expected formal publication in mid-2018. 

Once the standard is published we will update our Internal Management System Audit course content.

Monday, 2 October 2017

ISO 45001: 2017 Occupational Health and Safety Management Standard

Here we are again, discussing this proposed Standard.  Possibly for the last time.
Once again the ISO members failed to agree unanimously that the Standard should be issued in its present form.

However, there were only three dissenters so it was decided to move to a final draft, probably to be issued in November 2017.

It should mean that (if accepted) the published Standard may see the light of day in the final days of 2017 but if not then early 2018.

Once the Standard has been published there will be a transition period, likely to be three years.
Holders of the existing BS OHSAS 18001 Standard will be able to plan ahead for the transition.     Naturally there will be a time lag before certification bodies qualify (with UKAS)  to carry out assessments. 

Our internal audit courses cover the proposed ISO 45001 standard and will update as the new Standard is published.

Monday, 18 September 2017

Transitions to ISO 9001, ISO 14001 , AS 9100, AS 9110 & AS9120

The deadline for transition to ISO 9001:2015, ISO 14001:2015 and the Aircraft, Space and Defence Standards AS 9100D, AS9110C and AS 9120B is 15 September 2018.

While this may seem a long way off it is important to remember that the transition and correction and acceptance of any corrective action identified by an assessor must be completed satisfactorily by the deadline date.

Both UKAS for the quality and environmental standards and IAQG for the Aircraft, Space and Defence standards have made it very clear that there can be no extensions or relaxation of the deadlines for any reason.  Any organisation missing the deadline will be deregistered.  There is no appeal mechanism.  The organisation will lose certification and will have to start from scratch to regain certification.  There is a fairly big cost involved in this and loss of certification in the intervening period may result in inadmissibility for tenders and/ or cancellation of contracts requiring one or more of the standards as a mandatory requirement.

The revised Standards are quite different in their approach and require more involvement from Senior Directors and Managers.  This can be a problem where the requirement for understanding and operating the standards has, historically, been delegated to others lower down the organisation.

We at Quality Matters have helped a number of Clients to effect the transition and while we have sought to make it simple to use there have been a number of top management who have been  forced to become engaged in the systems.

The Aircraft, Space and Defence Standards were issued at the end of 2016 but the transition dates have been aligned with the ISO standards. I.E.  15 September 2018 ; a fairly tight schedule.

We urge all holders of certification that are affected by these changes to ensure that their transition is carried out in good time to avoid loss of certification.  Remember you may be ready, but assessors are committed to the stage one for transition followed by stage two on site.  Availability may be a governing factor.


Monday, 4 September 2017

GDPR (General Data Protection Regulation).

Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016

Many organisations are ill-prepared for the EU Regulation which comes into force on
25 May 2018.

Does this Regulation apply to all businesses? 
The simple answer is yes.  All businesses that  hold personal data on a living person will  be affected.  Data held for personal or domestic use is excluded.

The Sun newspaper reported that it could affect a gardener, (for instance) who sends out email to drum up work without getting informed consent from the recipient.  We shall see if this is enforced at this level.

This EU Regulation puts into place a number of additional requirements from the UK Data Protection Act 1998:

Strengthening of existing rights - includes the right to erasure of data or right to be forgotten
  • Consent for use of data must be “opt in “ not “opt out”
  • Breach reporting
  • Data Protection Impact Assessments
  • Higher penalties for non-compliance.

This regulation applies to all EU States but there is a provision to allow individual States to produce their own Data Protection Act. 

Our own Data Protection Act is to be updated and put before Parliament in September 2017.
There will be a move to get the EU to rule on the compliance of the UK Law in relation to the GDPR.

If you need additional information on this you can contact us or look at the ICO (Information Commissioners Office) web-site.

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